Rental Terms and Conditions
If our office has not contacted you within 4 hours of submitting your online order during regular office hours (12 noon until 9pm) please contact our office at (780) 440-3184 ext. 1
Please ensure the address you provided is the correct address. In the event you provide the incorrect address you will be charged again for us to pick up the display and move it to the correct address. If the address you are providing is not on GPS or it is a difficult address to find please provide directions. You can provide these directions in the special instruction box on our online order form.
Please ensure that no one touches or moves our display once it is placed on the yard to avoid any possible damage to our displays. If you do not comply with this all damage and downtime will be your financial responsibility. Please note: If there is no grass at the address you want the display delivered to and set up please contact our office to discuss your options at (780) 440-3184 Ext 1.
Cancelation Policy: All rentals are final with no refunds. In the event you have to cancel your rental for something out of your control we will provide you with an in house credit to be used towards another rental within 1 year of the cancelation date.
Please note: if you need to change anything on your online order form please resubmit your rental order online and we will cancel the first online order with a full refund (excluding the credit card charge for refunds) and replace it with the 2nd online rental order. All changes need to be made at least 24 hours prior to the rental date and are subject to availability.
If you are having trouble placing the order online, please call us at 780-440-3184 Ext 1 to place your order.